Our extensive global supply chain and distribution network provides our customers with a secure and reliable supply of methanol.

Our global production sites are supported by in-region marketing offices and an extensive global network of terminals, storage facilities and the world's largest fleet of methanol ocean tankers

Global supply chain

Global supply chain

With offices in every major market, our global team has the ability to quickly adapt and respond to our customers' needs. Our dedicated global employees build partnerships with customers and strive to provide world class customer service. Our integrated in-region logistics capabilities provide us unique flexibility to deliver product directly to customers by several modes of transport including tanker, barge, rail, truck and pipeline.

Dedicated tanker fleet

Dedicated tanker fleet

Our global supply chain is underpinned by the world's largest methanol ocean tanker fleet. Our wholly owned subsidiary, Waterfront Shipping, operates our fleet which is made up of deep-sea tankers ranging from 3,000 to 50,000 deadweight tonnes of capacity.

Learn more about Waterfront Shipping.

Flexibility of supply

Flexibility of supply

In addition to selling methanol produced at our own facilities, we have purchase agreements with other suppliers and we buy methanol through offtake agreements and on the spot market. This provides additional flexibility in providing our customers with a secure, reliable supply of methanol.

Product Stewardship

Product Stewardship

We are committed to Responsible Care® and to minimizing risks during all phases of methanol production, transportation, distribution and storage.

We take a complete journey approach to product stewardship and strive to maintain the highest safety standards, protect the environment and share methanol safe handling knowledge with all stakeholders in our supply chain and beyond including: customers and their downstream end-users, logistics partners, emergency responders, industry associations, regulators and other stakeholders.

Learn more about methanol safe handling.

Online access to schedules and documentation

Through a secure online customer portal, our customers can access accurate, up-to-date information on their shipments and product documentation.

Customer Service and Sales Contacts

Methanex's Customer Service and Sales team may be reached at the following locations:

Asia Pacific

For sales inquiries in the Asia Pacific region, contact Methanex at: sales.asia@methanex.com

Hong Kong, China

3802, 38/F The Lee Gardens
33 Hysan Avenue
Causeway Bay, Hong Kong
China
T: +852 2918 1398
F: +852 2918 1331

Shanghai, China

Unit 1601, 16F, Tower 3,
Jing An Kerry Center,
1228 Middle Yan’an Road
Shanghai
China
T: +86 21 6023 1000
F: +86 21 6023 1001

Beijing, China

Room B3, 9F, Tower B, Gateway
Dong San Huan Bei Lu
Chaoyang District 100027, Beijing
China
T: + 86 10 8440 0388
F: + 86 10 8440 0347

Seoul, Korea

6th Fl., Gangnam Finance Center
152 Teheran-ro
Gangnam-Gu
Seoul 06236
Korea
T: +82 2 598 2051
F: +82 2 598 0022

Tokyo, Japan

Toranomon Hills Mori Tower 18th Floor
1-23-1 Toranomon
Minato-ku
Tokyo 105-6318
Japan
T: +81 3 4550 2590
F: +81 3 4550 2591

United Arab Emirates

Dubai

Fortune Tower, Office 205
Jumeirah Lakes Towers
P.O. Box 309010
Dubai, United Arab Emirates
T: +9714 4380299
F: +9714 4380240

Europe

For sales inquiries in Europe, contact Methanex at: sales.europe@methanex.com

Belgium


Waterloo Office Park - Building P
Dreve Richelle 161 - Box 31
B - 1410 Waterloo
Belgium
T: +32 2 352 0670
F: +32 2 352 0691

Latin America

For sales inquiries in Latin America, contact Methanex at: sales.latinamerica@methanex.com

Chile

Rosario Norte 100, Piso 6
Las Condes, Santiago, Region Metropolitana, 7561258
Chile
T: +562 23744000

North America

For sales inquiries in North America, contact Methanex at: sales.northamerica@methanex.com

USA

5850 Granite Parkway
Suite 400
Plano, TX 75024
USA
T: +1 972 702 0909
F: +1 972 233 1266